BMC Patrol & HP Openview Operations Network Operations Center NOC Design Consultant expert | Portland, Oregon and Seattle, Washington Consulting

IT Monitoring tools comparison

Easyrider
P.O. Box 91216
Portland, Oregon U.S.A. 97291-0216
http://www.easyrider.com/resume.htm
nospam_2011@NOCdesigns.com

RESUME PROFILE SUMMARY:

Home-based in Portland, Oregon but I will go anywhere, any time, to design and build your HP Openview, BMC Patrol, IBM Tivoli, CA Computer Associates Unicenter, Micromuse, Microsoft MOM, SunNet Manager, Optivity, etc. Network Operations Center (NOC). More NOC design and implementation details can be found here. Now that you've found me, why not bookmark this page or e-mail me right away!

VALUE PROPOSITION:

I can save you a pile of bucks and help you avoid a lot of pain by guiding you towards making sensible, appropriate and realistic software purchase decisions. It's not uncommon for IT Managers to spend tens of thousands of dollars on software that never gets deployed or is only marginally deployed. I can assure you that my rates are probably a lot less expensive than what your company paid for all of the shelfware you happen to have laying around.

You say you've already purchased software and you need someone to turn it up? I can save you money there as well! Most of the Technicians a VAR will charge you $200 per hour to have on your site know little more than how to install software and do basic configuration work. The last time they built an enterprise class NOC was never. And of course their motivation is going to be to rack up as many billable hours as possible while trying to sell you even more software... most of which you don't need anyway. In contrast, I've built many, many NOCs over the past several decades and my motivation is to build you a NOC you are really going to love. And a NOC that your BOSSES are going to love! If I make YOU happy, you are probably going to want me to come back from time to time and developing long term relationships are what I am all about. VARs just want to sell you software and the chances are, if you happen to need more consulting help, the guy the VAR put on your site for all the money in the world won't even be working there next time you need someone.

I'M AN "OLD SCHOOL" ENGINEER:

Over 40 years of computer, networking, electronics and broadcast radio experience. Extensive exposure to customers in a field engineering and IT environment. Solid, proven project management background as well as headcount and P&L management experience. Heavily traveled worldwide to resolve technical problems and customer issues.

My most recent work has been in a network and systems engineering capacity, designing, implementing and managing Remote Management Systems and Network Operations Centers (NOC). I have over 30 years of experience managing UNIX (Sun Solaris, Linux, IBM AIX, HP-UX, etc.) servers and networking infrastructure in a high availability, production environment.

I was born with a soldering iron in my hand..... My systems support experience pre-dates the creation of the full screen editor, Microsoft Corporation, Windows and DOS as well as the invention of the microprocessor..... and the disk drive, just to name a few.

My UNIX experience pre-dates the creation of Sun Microsystems.

My networking experience predates the founding of Cisco Systems, the creation of the DARPA Internet, web browsers, DNS, bridges, routers, ethernet, the 1200 baud modem and most of the common capabilities that we take for granted today.

PROFILE:

Background includes very heavy LAN WAN network engineering experience. Extensive project and people management experience. Very good Software QA background. Strong systems installation, integration, troubleshooting and support background in an IT and Field Engineering environment. Very strong network security background includes security audits, defining "best practices", IDS systems, firewalls and dealing with denial of service (DoS), hack attempts, brute force attacks and so on. Experienced Network Operations Center (NOC) design development Architect using BMC Patrol, HP Openview Operations and NNM, IBM Tivoli and other high end monitoring software products.

SOME MAJOR ACCOMPLISHMENTS:

Created the concept of Monitoring Service Provider (MSP) and the business model of outsourced IT service availability monitoring utilizing a cost center NOC that I designed and turned into a highly profitable revenue center.

Heavily traveled worldwide, providing Level 4 (Last Resort) PDP-11 and VAX VMS system support to area specialists, technical support engineers and distributor technical agents. Have lived abroad for lengthy periods while performing these support duties.

Built field service, technical support, SQA, systems test, operations and customer technical training organizations 'from the ground up' at 2 companies.

Designed, planned, installed and supported several large LAN WAN facilities.

Designed and implemented some of the early SNMP remote management systems used on the West Coast. Attained Developer Architect level skills with SunNet Manager, Sun Solstice Enterprise Manager, IBM Tivoli Netview for RS6000, Bay Networks Optivity, HP Openview Operations, Openview NNM Network Node Manager, Network General Distributed Sniffers, Network General SLM, Microsoft MOM and SMS and more. Have designed, implemented and managed many carrier enterprise class 7x24x365 Remote management facilities and Network Operations Centers in high performance SLA environments.

Managed and implemented a 250 VAX VMS 11/750 servers in a DECnet/X.25 environment roll-out at Schlumberger, Paris, France. Inter-continental systems networking was virtually unheard of at the time (1981)

Managed the conversion of DEC PDP-11 based PCB, VLSI, 2D/3D and CNC CAD/CAM applications to a VAX VMS platform. Handled the project from design inception to post production ( 2 1/2 years).

Developed, prototyped and implemented remote diagnostic troubleshooting capabilities for VAX VMS customers (including satisfying security issues for DOD, DOE, etc.) in the late 1970's, before the technology was proven or popular.

Established a Compugraphic Canada field service presence, setting up local offices, hiring staff, implementing training, managing inventory and setting up customs procedures.

Established spare parts inventory management, testing, repair and defective returns procedures for Applicon's Mexico City, Paris and Johannesburg, distributors.

Developed, documented and administered many technical and highly advanced (train the trainer) hardware, software, operating system, networking and applications training courses.

To Resume